Hillside Retreat/Valley View

IMPORTANT HOUSE RULES

No gatherings, parties, or loud music are permitted. A $1000 penalty will apply for any violation.

This is a very quiet and sensitive neighborhood, so late-night arrivals or disturbances of any kind are not allowed.

No Smoking anywhere.

We kindly ask all guests to respect our home and community by keeping noise to a minimum at all times.

Pool Heating: If you'd like to enjoy a warm swim or soak, we offer pool heating for an additional $150 per night. If you'd like us to heat the pool before your arrival, just let us know and we'll send someone on our team to do so in the morning (We do charge a $100 preheating charge for this). Please note, the pool can take anywhere from 5-10+ hours to heat up, depending on the outside temperature.

Check-in and checkout times: We're happy to offer early check-in or late checkout if we can, but it depends on availability. There is an extra fee of $50 per hour.

Pets are welcome! But there's a $250 fee per pet, and we need to approve it first, so just message us the details.

FAQ
Why does the price change? Don't worry, it's just our dynamic pricing software working its magic. It adjusts rates based on demand and other factors to make sure you get the best value.

The pool has some leaves and twigs, what can you do about it? Our pool is surrounded by beautiful nature, which can sometimes lead to leaves and twigs ending up in the water. On windy days, there may be more leaves than usual, but we do have a weekly pool cleaning service to keep it in tip-top shape. In the meantime, you're welcome to use the pool net to remove any leaves or twigs you may find.

Do you have enough serving dishes and utensils for big groups? Yes, we have enough utensils for up to 16 guests, so you're all set for a big gathering!

Can we book a 1-night stay? Unfortunately, our minimum stay is 2 nights during weekdays and 3 nights during the weekends.

Can we request for a towel change? We don't offer hotel-style amenities, but we do provide one regular towel and one pool towel for each guest for the entire stay. If you need clean towels, you're welcome to use our washing and drying machines.

Can you explain the pool heating rates? Sure thing! The pool heating rate is $150 per day. If you're staying for 4 nights, for example, it would be $600. If you want to start heating the pool on the 2nd day, you'll only pay from that day onward. If you'd like us to heat the pool before your arrival, just add an additional $100 to the rate.

Do you offer discounts on pool heating rates? Unfortunately, we don't offer discounts on pool heating rates. Our rates are already lower than most other pool houses, so this is the best price we can offer.

How do I operate the pool? Don't worry, it's super easy! We have access to the pool heating system through an app, so just request if you'd like the Pool heated and we can turn it on remotely!

Is there a smoking room or is smoking allowed on the property? I'm sorry, but smoking is not allowed anywhere inside or outside the house, including the backyard and pool area. We appreciate your cooperation in keeping our property smoke-free. This is also a fire hazard zone so no fire anywhere outside please.

Do we have drinking water?
Absolutely! We have a Brea water filter with reverse osmosis to provide you with the highest quality drinking water. It’s connected to both the fridge for filtered ice and the kitchen sink for easy access to purified water.

We hope that answers all your questions! Let us know if there's anything else we can help with.

The entire property is yours to enjoy during your stay.

24/7 Availability: Myself or my assistant is always available to assist you, 24/7. If you have any questions, just let us know! We're here to make sure you have an enjoyable stay.

Please keep in mind: our pool is surrounded by beautiful nature, which can sometimes lead to leaves and twigs ending up in the water. On windy days, there may be more leaves than usual, but we do have a week pool cleaning service to keep it in tip-top shape. We do keep a pool net there just in case you need to use it.

We also have a weekly gardener service to maintain the beautiful nature in the surroundings in its best shape.

Pool service is every Tuesday.
Garden service takes place every Wednesday.

Please remember that the pool and amenities are for your enjoyment, but they’re used at your own risk. For safety, children under 13 must always be directly supervised by a parent, guardian, or responsible adult.

While we do our best to keep everything safe and enjoyable, homeowners and managers cannot be held responsible for accidents, injuries, or health-related issues that may occur. We kindly ask all guests to respect these guidelines, failure to follow them may result in being asked to leave the property without a refund.

🚫 NO PARTIES OR EVENTS

Absolutely no parties, events, or unauthorized gatherings are permitted on the property.

A $1,000 fine will be charged for any violation of this rule, and your reservation may be terminated immediately without refund.

🚭 NO SMOKING
Smoking is not allowed anywhere inside or outside the house, including the backyard and pool area. We appreciate your cooperation in keeping our property smoke-free. This is also a fire hazard zone so no fire anywhere outside please.Any evidence of indoor smoking or vaping will result in a $500 smoking fee.

To abide by local legal requirements, you may be asked to complete a secure verification portal by providing a copy of your official government-issued photo ID, confirming your contact information and sharing the purpose of your stay. The information is collected for screening and verification only and is not stored or used for any other purposes.

By making a reservation, you acknowledge that you may be required to provide a copy of a valid government-issued ID prior to check-in. You understand that your check-in instructions might be withheld until you have successfully completed verification steps in our guest portal.